Customer Service
Welcome to our customer service! Our team is here to assist you with any questions or concerns you may have. We offer support by chat and phone, and our hours of operation in EU time are Monday to Friday from 08:00 to 18:00.
To connect with us via chat, simply click on the WhatsApp icon in the lower right corner of your browser. This will start a live chat with our support team, who are always happy to help. We have recently upgraded our chat system to provide even faster response times, so you can get the help you need as quickly as possible.
If you prefer to speak with us directly, you can call our customer service hotline at +31626447596. Our phone lines are staffed by friendly and knowledgeable representatives who are ready to assist you with any issues or questions you may have. We've also implemented a new call queuing system to help minimize wait times during busy periods, so you won't be left waiting on hold for too long.
In addition to chat and phone support, we also offer email support for more complex issues that require a bit more time and attention. Our email support team typically responds within 24 hours, although response times may be slightly longer during weekends and holidays.
At our customer service center, we take pride in delivering exceptional service and support to each and every one of our customers. Whether you need help with a technical issue, have a question about one of our products or services, or simply want to provide feedback, we're always here to listen and help in any way we can. Thanks for choosing our customer service, and we look forward to serving you!